Dictation

Clinicians can dictate into the Sten-Tel ASP platform by means of a variety of sources.  This includes 800 number based telephone dictation, localized dictation servers, digital recorders, or existing 3rd party digital voice systems.

800 Number Dictation

Dictation via 800 number involves dialing a Sten-Tel provided number, inputting numeric credentials for authentication, and then selecting the record dictation option from the user menu.  An n unlimited number of demographics may be captured at the point of dictation by means of entry on the telephone keypad.  Sten-Tel’s telephone dictation systems scale to handle hundreds of simultaneous callers at the same time.

Digital Recorders

Sten-Tel provides Windows based secure audio transport software that automates the process of dictating via digital recorder.  Upon docking the digital recorder with the host PC, the Sten-Tel StenRemote software application collects optional demographic information and securely uploads the audio to the Sten-Tel system for processing.

3rd Party Digital Voice Systems

Clinicians with an existing Lanier, DVI, Dictaphone, WinScribe, or other digital voice recording system can continue to leverage their investment and still process work through the Sten-Tel platform. Sten-Tel can build a straightforward audio transfer process to route dictations to the Sten-Tel application while preserving original file and demographic information.  Audio import modules and interoperability between the following formats:

  • DVI
  • Lanier VoiceLink™
  • Dictaphone iChart® and Enterprise® Express Voice System
  • Vianeta
  • Crescendo
  • most PDA formats
  • and over 100 others!

Enterprise Scalable Architecture

The Sten-Tel ASP is hosted in a SAS 70 Type II data center, utilizing a reliable system, network, and storage architecture.  A real time live production backup data center ensures the availability of production systems and services.  As a web application hosted on HP Blade systems, VMWare vSphere, and Sun Storage Area Networks, Sten-Tel’s ASP provides leading infrastructure technology.

Scalable, Fault-Tolerant Design

Sten-Tel’s system utilizes not only redundant data centers, but virtualized clusters of sub-systems to ensure that critical systems and services are available.

In addition, by partnering with multiple internet service providers and telecommunication carriers, Sten-Tel ensures access to critical network pathways and provides business continuity for data center operations.